Privacy Policy

1. Introduction

Welcome to Eatix. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our video-first hospitality discovery application. By using Eatix, you agree to the practices described in this policy.

2. Information We Collect

We may collect, use, and store different kinds of personal data about you to provide an effortless discovery experience:

• Account InformationWhen you sign up, we collect your name, email address, and phone number.
• Profile & VisualsYou may choose to provide photos of your food experiences and a profile picture to enhance your journey.
• Address DataWe collect your address to accurately facilitate food orders and local discovery.
• User ActivityWe store your interactions with short videos to personalize your discovery feed.

3. Location Data (Important)

To facilitate the core functionality of our local discovery service, we require access to your location data.

• Purpose: We collect precise location data to show you the best spots around you in seconds.
• Usage: Location data is collected while the app is in use to provide real-time results.
• Sharing: Your location is used only to filter nearby businesses and is not shared with third parties for marketing.

4. How We Use Your Information

We use the collected data for the following purposes:

• To create and manage your user account.
• To show you real visuals and real food through engaging videos.
• To facilitate effortless orders or bookings directly from the app.
• To improve our app's performance and security.
• To communicate with you regarding updates or support.

5. Device Permissions

To provide all features, our app may request the following permissions:

• Location: For matching you with nearby restaurants and discovery spots.
• Camera/Gallery: To allow you to upload or update your profile picture and share food videos.
• Storage: To save app-related preferences and cached visuals on your device.

6. Data Sharing and Third-Party Services

We do not sell your personal data. We only share information with:

• Hospitality Partners: Specific businesses receive only the data necessary to fulfill your orders or bookings.
• Service Providers: We use trusted third-party tools for mapping, location services, and analytics.
• Legal Requirements: If required by law, we may disclose information to comply with legal obligations.

7. Data Security

We implement industry-standard security measures, including encryption, to protect your personal information from unauthorized access. However, please remember that no method of transmission over the internet is 100% secure.

8. Data Deletion

We respect your right to control your data:

• Account Deletion: Users can request to delete their account and all associated data through the app settings or by contacting us.
• Retention: Upon receiving a deletion request, we will remove your personal information from our active databases within 30 days, except where required for legal purposes.

9. Children’s Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.